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Northside Van and Truck Ltd are a highly successful Mercedes Commercial Vehicle Dealer based in Yorkshire.
In the 20 years since Northside was established in Bradford, they have developed a highly qualified and dedicated team of technicians with a range of service and repair facilities which are second to none.
In recognition of their achievements, they were awarded the prestigious Commercial Motor dealer of the Year award and Mercedes Benz Commercial dealer of the year in 2007.
The problem...
Prior to the introduction of the leaveplanner online system we had various manual paper methods of authorising and controlling holidays across our four branches. These were very inefficient and time consuming and prone to incorrect recording. We have a total staff of approx 284 and there was no consistency in reporting and Management had no real idea of what holiday or absence had been taken across the group.
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Before...
"As all our staff were based in different departments and locations, it was a real ordeal keeping track of when people wanted holidays as we had to make sure certain people did not take the same time off. As we used to use different diaries for different departments, it often meant people were waiting days (sometimes weeks!) to get authorisation for annual leave. It also meant that sometimes we double booked holidays and in some cases gave people time off they were not owed!"
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Before LeavePlanner.com...
All leave and any absences had to be requested on paper forms and the details then transposed onto wallcharts, updating Reception was a nightmare. As we merged with another firm of solicitors in 2000 we went from approximately 30 staff to 65 with all the extra paperwork that this entailed we needed to look for a system that was more central for everyone.
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We have been so pleased with Leaveplanner - in fact I don't know how we survived without it!
It has given us:
No paperwork - i.e Managers signing leave request forms
No Boards on the office wall!
At a glance daily, weekly, monthly staffing situations
Ease of use for Staff requesting holiday, special leave etc
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